Purpose and scope
This policy is intended for directors, officers, employees if any, volunteers, contractors, program participants, partners, and members of the public who reasonably believe misconduct connected to Gran Yo Soy may have occurred.
What may be reported
A good-faith report may concern suspected:
- fraud, theft, bribery, corruption, diversion, or misuse of funds or property;
- materially false financial, program, tax-status, fundraising, or impact reporting;
- undisclosed conflicts of interest or improper related-party transactions;
- discrimination, harassment, retaliation, exploitation, or abuse of authority;
- child, beneficiary, volunteer, animal, health, privacy, or data-safety violations;
- destruction, concealment, or falsification of records;
- serious violations of an organizational policy, agreement, or applicable requirement; or
- efforts to conceal misconduct or prevent a person from making a good-faith report.
Ordinary accessibility feedback and privacy requests may receive faster routing through the dedicated contacts on those pages, but using this policy for a good-faith concern will not by itself make the report improper.
How to make a report
If an independent channel is later published, a useful initial report may include:
- what happened and why you believe it may be improper;
- approximate dates, locations, and roles involved;
- where relevant records may exist without attaching sensitive material;
- whether anyone may face immediate risk; and
- a safe way and time to contact you, if you want a response.
Never email passwords, medical records, government IDs, bank information, explicit images, or identifying details about a child. A future reviewer should confirm a safer transfer method before requesting sensitive material.
How reports should be handled
- The report is logged and routed to a reviewer without a material conflict when reasonably possible.
- The reviewer assesses immediate safety, evidence preservation, privacy, independence, and whether specialist or external help is appropriate.
- The scope and method of review are proportionate to the seriousness and credibility of the concern.
- A person whose conduct is questioned receives a fair opportunity to respond when doing so will not create an unreasonable safety or evidence risk.
- Findings and corrective actions are documented and reported to appropriate disinterested governance leadership.
- The reporter may receive a status or closure notice when contact information is available, but privacy or safety may limit what can be shared.
No fixed response deadline is published until monitoring responsibility and escalation coverage are operationally verified. Immediate-risk information should never rely on this channel alone.
Protection from retaliation
Gran Yo Soy prohibits retaliation against a person who makes a good-faith report, seeks guidance, preserves relevant information, refuses to participate in suspected misconduct, or assists a review. Retaliation may include threats, intimidation, harassment, adverse role or opportunity decisions, exclusion, or pressure to withdraw or alter a report.
If an independent channel is later published, suspected retaliation should be reported promptly through that channel and identified as a “retaliation concern.” Until then, do not send a governance report or sensitive evidence to the general inbox; use an appropriate independent professional or public authority when action cannot wait. A substantiated retaliation concern should lead to proportionate corrective action, regardless of whether the original allegation is ultimately proven.
Confidentiality, anonymity, and records
Report information should be shared only with people who need it to assess safety, investigate, obtain advice, take corrective action, or meet an applicable obligation. Absolute confidentiality cannot be promised. Fair process, safety, legal requirements, or the nature of the facts may require limited disclosure.
No independent website reporting channel is currently published. A future electronic channel may not be technically anonymous: metadata or the circumstances may reveal identity, and anonymity can limit follow-up. Any dedicated reporting route should be published only after its ownership, security, independence, and monitoring are verified.
Report, review, conflict, finding, and corrective-action records should be secured, separated from ordinary inquiries, and retained under an approved governance schedule that considers safety, fairness, applicable obligations, and data minimization.
Good faith, knowingly false reports, and other rights
“Good faith” means the reporter honestly believes the information may be true, even if an investigation does not substantiate it. A mistaken good-faith report is protected. Knowingly making a materially false report or fabricating evidence may lead to proportionate corrective action; an unproven concern alone is not evidence of bad faith.
This policy does not require a person to give up a right to contact an appropriate public authority, seek professional advice, or use another protected reporting channel. Nothing here authorizes unlawful access to records, removal of protected information, or conduct that endangers another person.