Our commitment
Gran Yo Soy does not tolerate unlawful discrimination, harassment, or retaliation. It seeks to provide fair treatment without regard to race, color, ethnicity, national origin, ancestry, citizenship or migration status, religion or belief, sex, pregnancy, sexual orientation, gender identity or expression, age, disability, health status, marital or family status, veteran status, political opinion or affiliation, socioeconomic status, or another characteristic protected by applicable law.
Who and what this policy covers
This public policy applies to directors, officers, employees if any, volunteers, contractors, authorized program partners, applicants, and people interacting with Gran Yo Soy programs or the website when they are acting within the organization’s activities.
It covers, as applicable:
- program outreach, eligibility processes, referrals, and distribution decisions;
- volunteer recruitment, screening, placement, supervision, and removal;
- future hiring, compensation, advancement, and workplace treatment;
- board and committee participation and organizational decision-making;
- events, communications, digital services, and community interactions; and
- selection and oversight of contractors and program partners.
Programs, opportunities, and limited capacity
Program and volunteer decisions should use documented, mission-relevant criteria such as need, location, safety, qualifications, role requirements, available resources, and capacity. Criteria should be communicated clearly when practical and applied consistently.
Limited funding or capacity may mean Gran Yo Soy cannot serve every person or accept every volunteer. A decision should not be described as discrimination merely because resources are unavailable, but concerns about inconsistent, irrelevant, or biased treatment should be reviewed under this policy.
Accessibility, language, and reasonable accommodation
Gran Yo Soy should consider reasonable modifications and communication support that allow a person with a disability or language barrier to access information, apply, volunteer, or participate, unless the modification would create an undue operational burden, change an essential requirement, or create an unmanageable safety risk in the circumstances.
A person can request an accessible format or report a website barrier through the accessibility statement. Translation and interpretation support should be identified honestly; automated translation should not be presented as a verified substitute for critical health, safeguarding, consent, or legal information.
Reporting a concern
Ordinary requests for an accessible format or website-barrier feedback may still use the route described in the accessibility statement. Do not email medical records, identity documents, passwords, financial details, or identifying information about a child. For immediate danger, contact the appropriate local service or public authority.
Fair review, privacy, and nonretaliation
- A concern should be acknowledged and routed to a person without a material conflict when reasonably possible.
- The reviewer should gather proportionate information, give affected people a fair opportunity to respond, and document the basis for a conclusion and action.
- Information should be shared only with people who need it to review, respond, safeguard, or meet an applicable obligation. Absolute confidentiality cannot be promised.
- Retaliation against a person who raises a good-faith concern, requests an accommodation, participates in a review, or opposes discriminatory conduct is prohibited.
- Appropriate responses may include education, accommodation, process changes, corrective action, removal from an activity, or referral to another appropriate channel.
Responsibility, records, and review
Organizational leadership is responsible for making this policy known, assigning an impartial reviewer, protecting records, and monitoring patterns that may indicate a barrier. People managing programs or volunteers are responsible for using clear criteria and escalating concerns.
Review records should be limited to what is necessary, stored with appropriate access controls, and retained under an approved schedule. This policy should be reviewed after a material legal, operational, or program change and at a regular governance interval.